Process Management Vital in Response to Rising Social Collaboration Challenges

Becoming a social enterprise is about more than just implementing social tools and features in the workplace. It is about aligning social tools, application platforms and work expectations to create process improvements that make life better for everybody in the office.

Why is process improvement critical for the social enterprise – A recent No Jitter report explained that Facebook is releasing a new business-specific application aimed at using its social media experience to impact enterprise users, No Jitter reported.

At the same time, a recent TechTarget report highlighted Microsoft’s efforts to build social functionality into its Office 365 solution.

While these types of innovative social platforms are helpful, the TechTarget article emphasized a key issue in going social – more innovative solutions won’t have a huge impact in the office unless people start working in a more social way. The success of enterprise social solution hinges on employees creating a work network that is as powerful and useful in creating connections as their personal social networks.

All of these advances in social functionality will not matter unless the go hand in hand with process improvements, and CMS Wire report underlines this importance by discussing the 50 yard rule.

Understanding the importance of the 50 yard rule – CMS Wire explained that, in the vast majority of situations, people will interact with co-workers who are 50 yards away in the same way that they would if they were in a distributed office. This rule has a huge impact on how people collaborate and what companies need to consider if they want to take on robust enterprise social strategies.

Social functionality is becoming a priority in the enterprise.Social functionality is becoming a priority in the enterprise.

According to the news source, distributed office spaces are becoming a necessity for many businesses, and new technologies are empowering organizations to keep up. However, finding success in adapting collaboration for such environments hinges on being able to adjust how people get the job done and behave when collaboration is an option. In many cases, companies get so focused on technology that they forget to empower employees to work differently as needed.

Using BPM tools to bridge the social gap – BPM software solutions don’t just help companies align processes in light of new technology, they also empower business leaders fine tune apps and services to include social functionality built around the way people operate in the office. This holistic impact on day-to-day processes – extended through both process frameworks and technological solutions – can help organizations go beyond simply using social tools and become a social enterprise.

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Creating Government Cost Savings with BPM

Recent efforts to dramatically reshape the way government agencies have approached IT systems have forced agencies to evaluate systems in an entirely new way.
Government CIOs must evolve and adapt to the new demands, and Appian’s business process management platform is a business-ready solution that can deliver the flexibility needed to optimize operations today and in the future.
In past years, the returns generated by government IT improvements have been small compared to private sector gains. In-house development and commercial-off-the-shelf software is costly, and often limited by the questions asked during development. In addition, what’s requested today may not meet needs in the future as agency requirements evolve.
Appian BPM delivers a code-free platform to rapidly deploy new applications – and quickly adapt them over time. This puts new business capabilities in employees’ hands quickly, and eases compliance with Federal CIO “First” mandates, such as Cloud First and Future First.
While “Cloud First” is an important part of shifting IT priorities, there will always be data sources that need to stay behind firewalls. This means cloud-based systems must securely interoperate with on-premise data sources, while also providing complete portability to an on-premise environment.
Mobile and social technologies are also an important part of “Future First.” The growth of smartphones in the business world shows that mobile capabilities are essential, while the problems inherent with tracking work via email show that social can help accelerate better – and more visible – decisions.
Appian BPM gives government agencies a modern, flexible platform to keep pace with changing requirements without costly rip-and-replace approaches. That helps government agencies see real ROI from their IT.

*Sources and References:

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Appian Positioned As Leader In Gartner Magic Quadrant Report For Intelligent Business Process Management Suites 2014

PolariseMe congratulates Appian on being positioned as a leader in the Gartner Magic Quadrant (MQ) report for Intelligent BPM Suites (iBPMS) 2014 that also evaluated BPM products from other vendors such as IBM, Oracle, Software AG, OpenText and Newgen Software Technologies. Appian has consistently been ranked as a leader in the BPMS and iBPMS Gartner MQ rankings for eight consecutive years now. Also, Appian is the only BPMS vendor rated a “Leader” in iBPMS Magic Quadrant (MQ), “Outstanding” for Case Management, and “Strong Positive” for BPM Platform As A Service (PaaS).

Gartner Magic Quadrant for iBPMS 2014: Appian Ranked As A Leader

Gartner Magic Quadrant for iBPMS 2014: Appian Ranked As A Leader


A few of the Appian BPMS vendor and product strengths outlined in the Gartner iBPMS 2014 report include:

  • “Appian is one of the most business-user-friendly products in the iBPMS market…”
  • “…Unlike other iBPMS vendors that offer BPM PaaS, the majority of clients that deploy Appian Cloud use it for production rather than development and testing.”
  • “Appian leads in the number of implementations that combine social, mobile and cloud, and has a reputation for requiring fewer consulting resources and less time to deploy compared with other offerings in the iBPMS market.”

Click here to download complimentary Gartner iBPMS 2014 report


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